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Below are the questions (with facilitators) we will discuss at the January All Hands meeting. |
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- Centralizing purchasing and management of computer software (Patricia Sheppard)* What role should IS&T play in purchasing software for the community?
- What role should VFP (Procurement) play?
- What does management of software mean?
- Who are the decision makers when it comes to acquisition? Support?
- Who are the negotiators of terms and conditions?
- Where should the role of vendor management reside?
- Centralizing purchasing and management of computer hardware (Chris Lavallee and Chuck King)
- Should MIT centralize the purchasing of computer hardware?
- Should the centralized purchasing include deployment and other services (i.e. data transfer)?
- On which population(s) of MIT should this centralization be focused?
- Should the centralization only offer a limited number of options or offer unlimited choices available for purchase?
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These discussions will be scribed and input used for future CSS planning and where appropriate, IS&T responses to various Task Force recommendations that evolved as part of the Institute wide cost savings initiatives. # Centralizing purchasing and management of computer software (Patricia Sheppard)\* What role should IS&T play in purchasing software for the community? * What role should VFP (Procurement) play? * What does management of software mean? ** Who are the decision makers when it comes to acquisition? Support? ** Who are the negotiators of terms and conditions? ** Where should the role of vendor management reside? # Centralizing purchasing and management of computer hardware (Chris Lavallee and Chuck King) ## Should MIT centralize the purchasing of computer hardware? ## Should the centralized purchasing include deployment and other services (i.e. data transfer)? ## On which population(s) of MIT should this centralization be focused? ## Should the centralization only offer a limited number of options or offer unlimited choices available for purchase? \[Although I'm not sure that these two topics are at the right level of abstraction, it appears that we need additional topics...\] |
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# What, if anything, |
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is the role of AUX in removing pain points in using MIT enterprise systems? |
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## Should Usability be a required element of design? |
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## Should educational materials (e.g., documentation and training) be required? |
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## Should the business have overall responsibility and ownership and solely engage IS&T to apply technology to meet their business |
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needs? <!-- /* Font Definitions */ @font-face {font-family:Cambria; panose-1:2 4 5 3 5 4 6 3 2 4; mso-font-charset:0; mso-generic-font-family:auto; mso-font-pitch:variable; mso-font-signature:3 0 0 0 1 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-parent:""; margin:0in; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; mso-bidi-font-size:10.0pt; font-family:"Times New Roman"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Cambria; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.25in 1.0in 1.0in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.Section1 {page:Section1;} -->What are the biggest technical pain points you experience or see clients experience with the products/services we support.?
# If MIT decides to decustomize our enterprise applications, should AUX focus on training and documentation efforts on:
## MIT specific applications
## desktop applications
## other
My questions (Barbara) are a bit less specific but prompted by my reading and thinking about the IT @ MIT Task Force report:
\- <!-- /* Font Definitions */ @font-face {font-family:Cambria; panose-1:2 4 5 3 5 4 6 3 2 4; mso-font-charset:0; mso-generic-font-family:auto; mso-font-pitch:variable; mso-font-signature:3 0 0 0 1 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-parent:""; margin:0in; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; mso-bidi-font-size:10.0pt; font-family:"Times New Roman"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Cambria; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.25in 1.0in 1.25in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.Section1 {page:Section1;} -->If you could name one thing that IS&T could do to improve the quality of technical support we are able to provide, what would it be and why?
\- <!-- /* Font Definitions */ @font-face {font-family:Cambria; panose-1:2 4 5 3 5 4 6 3 2 4; mso-font-charset:0; mso-generic-font-family:auto; mso-font-pitch:variable; mso-font-signature:3 0 0 0 1 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-parent:""; margin:0in; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; mso-bidi-font-size:10.0pt; font-family:"Times New Roman"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Cambria; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.25in 1.0in 1.25in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.Section1 {page:Section1;} -->When considering different sourcing models what do you think are the key considerations for determining whether certain work should be done internally vs. by an outside organization?
\- <!-- /* Font Definitions */ @font-face {font-family:Cambria; panose-1:2 4 5 3 5 4 6 3 2 4; mso-font-charset:0; mso-generic-font-family:auto; mso-font-pitch:variable; mso-font-signature:3 0 0 0 1 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-parent:""; margin:0in; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; mso-bidi-font-size:10.0pt; font-family:"Times New Roman"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Cambria; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.25in 1.0in 1.0in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.Section1 {page:Section1;} -->What are the biggest technical pain points you experience or see clients experience with the products/services we support.? |