Tech Support

If you have encountered a problem using the Stellar system or have a comment or question about Stellar, please contact the Service Desk via email or at 617-253-1101, Monday - Friday 8-6 EST.

Known Issues & FAQ

For a list of issues with Stellar of which we are aware and working to solve, and for their workarounds, please see the Known Issues page and the Stellar FAQs page.

For information on supported browsers, certificates at MIT and other technical issues, please see our Software Help page.

Training

For training, please visit the IS&T Training site to register for a session.

We also have a set of training videos about using Stellar, please visit Stellar Training Videos to watch.