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Mary is a manager who cares about dealing with her budget. She has ten employees and just wants to see the big picture and see how her employees are spending money. She generally only cares about big ticket items but will appreciate the improvement in her budget as long as she does not have to put in any extra effort. She’s a busy manager who does not check the individual line items and is constantly approving different line items. She is very busy at work and with kids, and she does not have time to analyze the line items but has to approve the expense reports. She consults with the traveler to help them plan where to go. She is part of the initial process and a user of the system herself. Phyllis is her direct report. She likes her job, and she’s older. Mary is less tech savvy than Phyllis. Mary drives a Cadillac.
Task analysis
There are a few main tasks involved with creating ReimburseMe. These tasks include:
- Creating a trip
- Approving the trip
- Analyzing the trip
Creating a trip
. Goal: enter Enter a trip into the system for eventual approvalo
- Decide where you want to go on your trip
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- Enter/modify trip information
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- Submit or Save the trip
o Preconditions§
- Have a profile
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- Need to know where you want to go
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- Need an approver
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- Need a personal car or authority to go on a trip
o Time constraintconstraints§
- Company policy for limit of time
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- Have to be before you get reimbursement
o Frequency of use
§ Every day?
- Everyday - incremental data entry to input data
- Approve a trip
. Goal: sign off on an amount for reimbursement for mileageo
- View queue
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- View details of specific trip
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- Approve/reject a trip
o Preconditions§
- Have employees assigned to you
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- Employees have to create a trip
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- Have to have a profile
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- Trip should be submitted by traveler
o Time constraintconstraints§
- Company policy for limit of time
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- Have to be before employee gets reimbursement
o Frequency of use§
- Once a week
- Analyze trip. Goal: look for discrepancies or unusual behaviors in mileage
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