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Throughout this two days user testing, we tried to correct for errors in our design and improve learnability. However, we recognize the problem with efficiency and would like to implement the third iteration that would try to improve this aspect of usability. We identify two problems:
Problem | Possible solution |
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When a user wants to add a bookmark, if he doesn't know the URL by hearth (which is the most common case), he will have to open up a new tab in his browser, find that webpage, copy the URL and paste it into the proper field inside our application. Very tedious! | Our solution would be to have google search as a part of our application, on the page that opens up when the user clicks on Add bookmark. Then user can find the desired page, and simply click on it to bookmark it. Much more efficient + no need to leave our application. |
Similar problem happens with friend's emails. User needs to remember the email, or copy paste it form somewhere else. | Two possible solutions:
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Other improvements
Users are not sure in which folder they are currently in, and also, the only way to change the directory of the bookmark is drag and drop, which is not always visible | We could have IN drop list that would have a current bookmark's folder as a default, but user could select a different one from the list and change the directory of the bookmark that way |
Users try to click on the Step I, Step II and Step III on our introductory page | Make Step I, Step II, Step III clickable, and with the click the video would show up, demonstrating particular Step directly on our application |
Warning if the bookmark is trying to be deleted? At least as long as adding bookmarks is as tedious as it is right now |
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when the user drags and drops the bookmark into a different folder, does he go to that folder or stay in the current one? |
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