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- Tell us what you think you are seeing now (given immediately after sign up/log in)
- Create a new folder and name it “Classes”
- Add a bookmark for 6.813 stellar page to folder Classes.
- Create a new folder, name it “MIT” and move your bookmark for 6.813 from folder Classes to folder MIT.** Would you expect the bookmark to be present in both folders or only in MIT?
- Remove folder Classes
- Change the name of the 6.813 stellar page bookmark to “UI”
- Find all the bookmarks that contain word “stellar” in their name** What do you expect that search does?** Where does it search?
- View all the bookmarks you have
- View all the bookmarks shared with you / what do you think that folder “Shared” contains?
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- Share 6.813 stellar page bookmark with your friend Jovana.** What do you need to know for this task?** How would you obtain it?
Observations: Before the Iteration
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Usability issues | User input | Prototype change | Photo |
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Error | - Users complained how they couldn't recover folders they have deleted
| - In our second iteration, when a user tries to delete a folder, a warning message is displayed that asks user to confirm his decision
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Visibility
| - Users took long time to figure out how to import bookmarks from other browsers once signed up
- Users weren't clear which folder they are in or which bookmark is selected, which made them confused when they were supposed to perform various actions:share a bookmark(which bookmark), drag and drop the bookmark into the folder(but where are we now?)
| - In our first iteration we envisioned “Import from other browsers” to be placed in My account settings. However, that wasn't visible enough for users. We After the suggestions from the users during the second iteration we decided to have import button that leads you the user to the adequate page as an option every time the user clicks on Add bookmarks and wants to add new ones. Then user can either choose to type in info about a single bookmark, or can click on the import button that would enable him to import bookmarks from other browsers.
- We added bookmark and folder selection highlights to help them see what's the state of the system and where are they now
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Learnability
| - Most of the users, when asked to share a bookmark would automatically click on the Share button and nothing would happen because they haven't typed in the email address of the recipient
- Many users expected an alert/confirmation when sharing a bookmark.
| - We decided to make this process easier to figure out, so that when the user clicks on Share without typing anything into the email box, little message is displayed explaining what the user is supposed to do
- When a bookmark is shared with someone, a message/confirmation is displayed saying "you shared the bookmark "bookmark name" with "e-mail"".
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Future Iterations
Throughout this two days user testing, we tried to correct for errors in our design and improve learnability. However, we recognize the problem with efficiency and would like to implement the third iteration that would try to improve this aspect of usability. We identify two problems:
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