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changes.mady.by.user Tigran Sloyan

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changes.mady.by.user Tigran Sloyan

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Problem

Possible solution

When a user wants to add a bookmark, if he doesn't know the URL by hearth (which is the most common case), he will have to open up a new tab in his browser, find that webpage, copy the URL and paste it into the proper field inside our application. Very tedious!

Our solution would be to have google search as a part of our application, on the page that opens up when the user clicks on Add bookmark. Then user can find the desired page, and simply click on it to bookmark it. Much more efficient + no need to leave our application.

Similar problem happens with friend's emails. User needs to remember the email, or copy paste it form somewhere else.

Two possible solutions:

  • have application remember emails or even have possibility to import contacts the same way we imported bookmarks. That way, user can start typing, or have a drop list to choose from.
  • The second possibility, that can be implemented in combination with the previous solution as well, is to have Friends field to the left of the screen, together with our Folder field. Friends field would contain all the friends, and user could simply share bookmarks by drag and dropping the bookmark onto one of his friends.
Other improvements

Users are not sure in which folder they are currently in when they are searching.

We could have a drop-down list titled IN next to the search box that shows which folder you are searching.

The only way to change the directory of the bookmark is drag and drop, which is not always visible

Even though most of our users were able to figure this out, it might become a problem with non tech savvy users. We should test non-tech savvy users and possibly add an alternative way for moving the bookmarks between the folders.

Users try to click on the Step I, Step II and Step III on our introductory page

Make Step I, Step II, Step III clickable, and with the click the video would show up, demonstrating particular Step directly on our application

The "x" button on top of the bookmarks can be thought of as "close" instead of "delete".

Warning if the bookmark is being deleted. That would increase the learnability of this feature.

Even with the confirmation messages errors such us unintentionally deleting a folder/bookmark are possible.

Introduce an UNDO option if further testing confirms its necessity.