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Someone told you about +www.insider-world.com.+\[actually under +rossides.scripts.mit.edu+\] |
You want to gain access to the website.
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You feel like traveling to Athens. Find all the cool things that you “have to do” in Athens, from friends that have already been there and have updated their profiles appropriately.
User 1:
Background
Female McGill Student, originally from Mexico City, studying Political Science and Economics. Has a good knowledge of modern technologies but has no experience with software engineering, website design or design in general. She was chosen because she fits the profile of our target population, which are young adults that like to travel, with an "average" knowledge of technologies and interest in social networking sites such as Twitter and Facebook, proficient in English but speaks many languages as well, and also this website was completely new to her. We therefore considered her to be a good candidate that is representative of our user population.Background:
Feedback and observations
Task 1: The task was carried out straight forwardly.
We got a positive comment about the minimalist design ("good that the page isn't too cluttered").
A comment was also made that after log-in, it is confusing to see a blank space in the middle, for her immediate intuition was that something was being loaded, but taking time due to a slow connection. This is a visibility issue, because it is not clear that the website was already on a fully loaded state, but it's not a critical error.
Additional points: She then refreshed the page out of curiosity and noticed that after being logged in, simply refreshing the page logs you out which to her seemed a little bit strange. She made a valid point, although we do regard this as a more complicated functionality which is independent of the "visible" design.
Task 2:
Task 3:
Task 4:
User 2
User 3
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