Minor

1

"Does the star do anything else?"(User expected additional functionality based on the size of the star)

1

Make the star smaller or display some information within the star such as the total number of people that have favorited the review.

Major

1

User believed that the recommended reviews were aggregates for a position rather than an individual review.

2

List the name of the user that wrote the review to reinforce that one individual created this

Catastrophic

2

User was unsure about the level of encapsulation of the results. He wanted them to be aggregates and clicked on the returned result expecting to be taken to a list of reviews

2

Aggregate the reviews for the same company together and make an intermediary page showing all reviews for that company.

Cosmetic

2

Icon rankings are not consistently spaced

3

Vertically align these with consistent width icons to the side.

Catastrophic

3

User was uncertain of whether 1 or 5 was a better review

2

Our paper prototyping model even has this right. Our last version should have included the same icon language as the rest of the site in the same fashion as in the paper prototype.

Minor

3

User misspelled Microsoft and did not catch it before submitting

1

Autocomplete based on company name and position

Minor

3

User misspelled Microsoft and did not catch it before submitting

1

Autocomplete here would have been key. While we do group them together in the background there

Major

4

User was unclear what was returned by search for term "John Curtice"

2

List users in separate return area on the search screen

Cosmetic

4

User looked to pagination for how many results retuned but only found number of pages

1

Display the number of results as an integer in addition to the number of pages

Minor

5

The user was distressed that clicking on the star didn't make it immediately disappear from the favorites page as it is no longer marked as a favorite.

1

Fire an AJAX reques to remove the div element from the page

Major

6

Users searched for the words "a lot"

2

Give sort-by controls to results rather than "best matching" result returns.

Major

6

User looked for sort-results-by button. Did not find it and gave up on the task

We already have ordering and filtering capability built in, just put the fields to order by at the top of the search results.