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- Persona 1: Sean is an 18-year old high school student who just got into college, and he's playing Starcraft 2 all day. He wants to improve his skills, so he wants to watch professional Starcraft 2 players stream their games.
- Familiar with search terms and stream categories
- Familiar with computers and the Internet (tech-savvy user)
- Gamer
- Persona 2: Jane is a 29-year old journalist for the local newspaper. She wants to keep track protests in Egypt through different webcasts for her new news story.
- Familiar with search terms and stream categories
- Familiar with computers and the Internet (tech-savvy user)
- Journalist
- *Persona 3: * Garret is a 30 year old male who likes to watch soccer. His favorite team is the Real Madrid, but his cable package doesn't cover it, so he watches searches the Internet for internet streams for of their games.
- Unfamiliar with searching, but knows TV guide categories
- Unfamiliar
- Unfamiliar with search terms, need a click-through navigation.
- Less familiar with Unfamiliar with computers and Internet (nontechnical user)
- Sports viewersTalk/cooking show viewersfan
- Persona :* *Garret is a 30 year old male who likes to watch soccer. His favorite team is the Real Madrid, but his cable package doesn't cover it, so he watches internet streams for their games.Persona: Tina 4: Tina is a 38 year old housewife. She is sitting at home, bored, waiting for the turkey to roast. There is nothing good on TV, so she wants to browse internet streams for shows that she is interested in, mainly talk shows and cooking shows.
- Unfamiliar with searching, but knows TV guide categories
- Unfamiliar with computers and Internet (nontechnical user)
- Housewife
Task analysis
- Browse channels by category
- Goal: Go to a quality channel in a category of interest
- Precondition: User has a general sense of what he wants to watch
- Subtasks:
- Choose the category
- View channels under that category
- Organize information (by popularity, relevance, etc.)
- Read channel information
- Select channel to watch
- Search for channel
- Goal: Go to a specific channel
- Precondition: User has focused sense of what he wants to watch
- Subtasks:
- Search for keywords
- Organize information (by popularity, relevance, etc.)
- Review the results
- Select channel to watch
- Watch previously viewed channel
- Goal: Revisit a favored channel
- Precondition: User has already watched a channel before
- Subtasks:
- Get previously viewed channels
- Organize information (by popularity, relevance, etc.)
- Select channel to watch
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