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Abilities: Computer literate, Access to internet

Motivations:

Personae

Persona 1: Agnes is a 19-year-old female student with big plans for the evening. She's not sure what movie she should rent for her and her boyfriend, but knows that he really likes epic adventures. After scanning a top-10 list of adventure movies, Agnes decides that either Pan's Labyrinth or Lord of the Rings would be good choices - she thinks that she would like them, too. She then sets up a quick poll on PK3k: "Do I watch Pan's Labyrinth or Lord of the Rings tonight with my boyfriend?" Her friends all poll in favor of Lord of the Rings, commenting that the dark motifs and heavy violence in Pan's Labyrinth didn't encourage a romantic atmosphere. With this information, Agnes easily decides to pick up the first Lord of the Rings movie for the night.

Persona 2: Persona 3: Claudius is a 23-year-old male masseuse, going about to go shopping with his father. They are planning to buy a new TV. They are ready to upgrade from the old CRT they have been using for years, but aren't sure whether an LCD or Plasma TV will better suit their needs. Claudius hops on to the PK3k website the night before they go shopping, raising a poll of which TV to buy. His friends and strangers all weigh in on the benefits of each TV type; the next morning, a total of thirteen votes have come in: 7 for Plasma and 6 for LCD. While Claudius isn't entirely sold by the voting results, he does feel better informed by reading the comments. He heads to the store with confidence, now knowing which questions to ask of the store's salesmen.

Persona 3: Gertrude is a 31-year-old female fashion designer. She has worked with a major tailoring retailer for years, and finds herself constantly called upon to offer fashion advice. With the advent of PK3k, Gertrude has an easier time providing quick advice to her friends. With a glance at the two types of shoes they're deciding between, or questions of what color to wear for an evening out, she can give her feedback with a single button press. Her friends awe always grateful for her input, and her ability to fit in advice on her own time makes the service far more useful than traditional phone calls or urgent texts.

Task Analysis

How often do you ask others to help make your decisions? (e.g. movies, activities, restaurants).  How do you ask?

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