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GR1 Analysis:

User Analysis:

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Business Travelers

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Characteristics:

  • Makes many trips to a wide variety of areas and places that they may not know.
  • Stays there for more than a few days at a time.
  • May have housing accommodations set already by company.
  • May not know people there.

Problems Faced:

  • Must decide what to do and where to visit.  Must discern between reviews.

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Vacation Travelers

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Characteristics:

  • Has to decide lodging and plans for family.

Problems Faced:

  • Must discern between reviews which are oftentimes conflicting and what is most appropriate for their family.
  • May not know people who have previously gone to the same area.

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Students (Interviews and College Visits)

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Characteristics:

  • Makes many visits to various places for short periods of time.  May have the time to visit local areas.
  • Generally has accommodations set on campus or in hotel.
  • May have many friends who have already visited the same colleges or areas.

Problems Faced:

  • May not know what to visit and what is worth visiting during their visit.
  • May not know how to prioritize what to put on their "to-do" list.

Task Analysis:

Planning ahead

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