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Business Travelers
Characteristics:
- May visit some places multiple times.
- Makes many trips to a wide variety of areas and places that they may not know.
- Stays there for more than a few days at a time.
- May have housing accommodations set already by company.
- May not know people there.
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- Must decide what to do and where to visit. Must discern between reviews.
- "All of the sites have the same things. It is sometimes hard to find something new to do."
Vacation Travelers
Characteristics:
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- May not know what to visit and what is worth visiting during their visit.
- May not know how to prioritize what to put on their "to-do" list.
- "Every is not listed by price. I want to find the cheapest options."
- "The information must be easily available and get-able. Like looking at it from my phone"
Task Analysis:
Planning ahead
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