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Users will consist of launderers and administrators.
Selects the appropriate laundry facility. The targeted audience consists of users of communal laundry facilities. Communal laundry facilities include university dorms, group living spaces, apartment complexes, and laundromats.
User 1: The Launderer
The Launderer is the standard user of our system and can be broken up into three two personas: the average standard launderer , and the picky launderer, and the lazy launderer. We'll analyze the whole of the launderer Launderer user through these two personas.
AndySam: the Average Standard Launderer
Andy Sam lives in an apartment complex with a communal laundry area and is frustrated with the current state of the facility. As it is, Andy Sam must walk down 5 flights of stairs to the small basement laundry facility to see if the washers/dryers are in use. Because his facility's size, the washers/dryers are often all in use, which means that Andy Sam normally makes multiple trips up and down before he can actually start his laundry.
If AndySam's apartment complex were to start using the Laundry Quandary system, his problem would be solved. To check whether all the laundry machines were in use, he would simply need to log into our system, saving him time and effort.
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If Pam had our system at her disposal, she would be much happier. Since our system provides the option
Larry: the Lazy Launderer
Larry stuff here.option of receiving a notification when your laundry is done, Pam would no longer have to remember exactly when her machine was scheduled to finish washing. Additionally, our system provides the ability to leave notes in the user interface, so that picky launderers such as Pam can leave notes to other users in the system detailing how they want their laundry handled.
User 2: Administrator
The Administrator is the user responsible for initially setting up a laundry facility in our system. The administrator will also be responsible for managing their facility in our system; includes receiving user feedback and updating the system as necessary (e.g. a washer breaks). We'll use Andy the Administrator as a persona to explore this user.
Andy: the Administrator
Andy is the superintendent of an 4-story apartment complex. As superintendent, Andy often receives complaints about his structure's laundry facility. Tenants complain that the provided laundry facility is too small for the number of users it services. They also complain that
Switching over to our system would be a great way to help alleviate Andy's problems. Andy doesn't want to spend money on new washers and dryersUser 4 will be the administrator of the laundry system. He/she will be
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Task Analysis
Administrative Tasks
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