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Andy is the superintendent of an 4-story apartment complex.  As superintendent, Andy often receives complaints about his structure's laundry facility.  Tenants complain that the provided laundry facility area is too small for the number of users it services.  They also complain that , which leads to multiple trips to the facility before a machine is available for use.

Switching over to our system would be a great way to help alleviate Andy's problemsproblem.  Andy doesn't want to spend money on new washers and dryers, so implementing our system would be a good compromise between him and his tenants.  After adding the appropriate hardware to his machines (much cheaper than buying new machines), Andy would need to set up his virtual laundry facility using our easy-to-follow interface.  Afterwards, his tenants could use the system to track their laundry, as well as see when machines were available without having to physically walk to the laundry facility.

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Task Analysis

Administrative Tasks

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