...
User 2: Stay-at-home-mom
...
Statistics:
- Age/Gender: 42/Female
- Education: A year at Duke.
- Culture: American
- Language: English
- Physical limitations: bad eyes
- Computer Experience: general using the internet, playing games, research.
- Motivation: get errands done and try not to be so OCD/anal about things.
- Domain Experience: has been running errands since...age 18?
- Application Experience: can use google maps, calendar, email, etc. on
Lessons learned:
- Might not have a car (husband usually drives into the wharf to take the ferry in.)
- Not certain which stores have things, so will check something closer
- before visiting something farther.
- Is parking availiable? also quantity and size of parking spaces.
- Some errands are flexible: can do them at really any time and posibly
drop.
- she can have issues driving at night and doesn't like driving in inclement weather.
- Even for things where she can drop stuff off, prefers to do that when
it is open.
- For picking up something from a pharmacy, she'd call ahead of time.
note from Andrew: when taking someone on a date, always call ahead of
time to make sure that the place exists.
- She would do grocery shopping later because foodis perishable. This is
weather dependent. Is it cold?
- also a distinction btw things bought in bulk vs.not.
- Is the neighborhood safe? If not, goods are also likely lower quality.
She'd been meaning to see if she should actually switch to a different
route, so I asked her to let me watch her do that. to do so, she
actually wanted to use a paper map (because she would usually do this in
the car mid-trip. Perhaps that means we should do this for mobile
devices?), and she traced out
her route on that, (also explaining about the trip she would take to run
errands) but did not actually determine which route she would
prefer and said that she'd look that up on the computer later.
Age/Gender: 42/FemaleEducation: A year at Duke.Culture: AmericanLanguage: EnglishPhysical limitations: -Computer Experience: general using the internet, playing games, Motivation: get errands done and try not to be so OCD/anal about things.Domain Things she thinks about in deciding route:- Might not have a car (husband usually drives into the wharf to take the ferry in.)- Not certain which stores have things, so will check something closer before visiting something farther.- Is parking availiable? also quantity and size of parking spaces.- Some errands are flexible: can do them at really any time and posiblydrop.- she can have issues driving at night and doesn't like driving in inclement weather.- Even for things where she can drop stuff off, prefers to do that when it is open.- For picking up something from a pharmacy, she'd call ahead of time. note from Andrew: when taking someone on a date, always call ahead of time to make sure that the place exists.- She would do grocery shopping later because foodis perishable. This is weather dependent. Is it cold?- also a distinction btw things bought in bulk vs.not.- Is the neighborhood safe? If not, goods are also likely lower quality.She'd been meaning to see if she should actually switch to a differentroute, so I asked her to let me watch her do that. to do so, sheactually wanted to use a paper map (because she would usually do this inthe car mid-trip. Perhaps that means we should do this for mobiledevices?), and she traced outher route on that, (also explaining about the trip she would take to runerrands) but did not actually determine which route she wouldprefer and said that she'd look that up on the computer later.
User 3: The Novice Traveler, "Kevin"
...