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  • Age/Gender: 42/Female
  • Education: A year at Duke.
  • Culture: American
  • Language: English
  • Physical limitations: bad eyes
  • Computer Experience: general using the internet, playing games, research.
  • Motivation: get errands done and try not to be so OCD/anal about things.
  • Domain Experience: has been running errands since...age 18?
  • Application Experience: can use google maps, calendar, email, etc. on 

Lessons learned:

  • Might not have a car only intermittently (husband usually drives into the wharf to take the ferry in.)
  • Not certain which stores have things, so will check something closer
  • before visiting something farther.
  • Is parking availiable? also quantity and size of parking spaces.
  • Some errands are flexible: can do them at really any time and posibly

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  • possibly drop.

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  • she can have issues driving at night and doesn't like driving in inclement weather.

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  • Even for things where she can drop stuff off, prefers to do that

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  • when it is open.

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  • For picking up something from a pharmacy, she'd call ahead of time.

  note from Andrew: when taking someone on a date, always call ahead of

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errands) but did not actually determine which route she would

prefer and said that she'd look that up on the computer later.

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and said that she'd look that up on the computer later.

User 3: The Novice Traveler, "Kevin"

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