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  • Age/Gender: 42/Female
  • Education: A year at Duke.
  • Culture: American
  • Language: English
  • Physical limitations: bad eyes
  • Computer Experience: general using the internet, playing games, research.
  • Motivation: get errands done and try not to be so OCD/anal about things.
  • Domain Experience: has been running errands since...age 18?
  • Application Experience: can use google maps, calendar, email, etc. on 

Lessons learned:

  • Might have a car only intermittently (husband usually drives into the wharf to take the ferry in.)
  • Not certain which stores have things, so will check something closer
  • before visiting something farther.
  • Is parking availiable? also quantity and size of parking spaces.
  • Some errands are flexible: can do them at really any time and possibly drop.
  • she can have issues driving at night and doesn't like driving in inclement weather.
  • Even for things where she can drop stuff off, prefers to do that when it is open.
  • For picking up something from a pharmacy, she'd call ahead of time.
  • She would do grocery shopping later because foodis perishable. This is weather dependent: Is it cold?
  • Are things being bought in bulk or not.
  • Is the neighborhood safe? If not, goods are also likely lower quality

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