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  • Twitter** Follows 600+ accounts** Keep general tabs on various groups of people/areas of interest* Phone interface is most natural** In the morning, scroll back as far as the client will go to catch up** Wouldn't want tweets going to e-mail because it's harder to Mark All as Read (don't want to miss out) than to be limited by Twitter's scroll-back history* Receives tweets from important people as text messages** Favorites tweets she wants to revisit
    • Occasionally would want a tweet via e-mail

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She complained that the people from the first group often make tweets that she is not interested in, and they clutter up her feed making it harder to find posts of interest. Currently, she manually scans through the tweets, passing over the ones she does not want to read. She expressed interest in a tool that would filter out these posts leaving only posts from people she is interested in, and posts about articles that should be retweeted (possibly by scanning through posts from people in the first group, and removing any that do not link to articles). She commented that Tweetdeck used to provide this capability, but when Twitter bought it they either removed it or hid it somewhere.

Lessons Learned   1.

  1. Social websites currently excel at showing people information from a given person.

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  1. They can also be used to spread information virally, by asking friends to repost something.

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  1. However, users can't easily apply granular, automatic filters (e. g. You can block all posts from one person, but blocking only some is harder). Twitter, Facebook, and Google may not want to implement a feature like this; it would shorten the time users spend on their sites exposed to advertisements.