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- They can use a TV remote/game controller. Several first time Xbox users we observed were able to very quickly learn how to use the controller.
- Although most people can use game controllers, we noticed that experienced gamers were much faster at manipulating the controller.
- They can read an on screen English keyboard like the ones used by Netflix and Xbox.
- They typically use these services sitting in their own home.
- They are already familiar with how to operate the TV and any other relevant device (like the Xbox).
- They currently use or at least know that there is a search feature.
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