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- They can use a TV remote/game controller. Several first time Xbox users we observed were able to very quickly learn how to use the controller. This included complete beginners as well as users who had used other gaming consoles.
- Although most people can use game controllers, we noticed that experienced gamers were much faster at manipulating the controller than less experienced users.
- They can read an on screen English keyboard like the ones used by Netflix and Xbox.
- They typically use these services sitting in their own home, often reclining on couches and on very large screens.
- They are already familiar with how to operate the TV and any other relevant device (like the Xbox).
- They currently use or at least know that there is a search feature.
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