...
Task | Goal | Frequency | Effort | Pitfalls | Others Involved |
|---|---|---|---|---|---|
Add contact | To ensure/record the identity (or psudo-identity) of the intended recipient | sometimes | medium | Indicates that the user knows someone | Potentially the contact |
Have a conversation | To discuss a topic | often | medium | Expose information | Other people in the conversation |
Erase evidence of communication | Break contact or association | rarely | fast | unsafe (can't undo) | None |
...