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Viewing and Ordering Food Screen

Panel

After they order their drinks, the food menu pops up. It is split into categories, such as Appetizers, Soups, and so on. It is very similar in terms of the design to the drink menu in terms of layout. Each food product is listed as well as the picture, pricing, and other pertinent information. Like the drink menu, there are options to filter and search the menu and there are buttons at the bottom of the screen to compare and send in the order.

Comparing Foods & Drinks

Panel

Description

Users are able to compare two items side-by-side and compare each item’s ingredients, pricing, pictures, and other relevant information. There is a back button to go back to the menu to allow the user to select which item they prefer.

Within the scenario

When John, Jane, Joe, or Julie have a hard time deciding which of two or three or more items they want, they can click the compare button at the bottom of the menu and it will bring up a comparison page. This will allow them to make their decisions easier and faster.

Usability Analysis

Learnability

It's very easy to learn how to compare and filter items, since all that's required is looking, scrolling, and typing. However, it could be hard to get to the item comparison screen, since the user might not figure out they have to check items before clicking the "Compare Items" button.

Efficiency

Comparing is efficient since the user can compare multiple items at the same time. However, the user has to find all the items they want to compare and select them. Filtering items is also pretty efficient, since the user just has to type what they want filter by.

Safety

If the user clicks on the wrong products or mistypes in the filter field, it’s a simple matter to go back and correct the mistake. There are no safety concerns that we can think of right now.

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