Page History

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• User 1
  • Task 1: Find a tour
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  • Task 2: Follow a tour
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  • Task 3: Create a tour
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• User 2
  • Task 1: Find a tour
    • First, asks he asked to understand the phone interface: what do the Android buttons at the botton do?
    • Describes Described what he's viewing and remarks that he understands what he's seeing
      • "there's a map that knows where I am by geolocating"
      • "lots of pins" "pins are landmarks"
    • He selects selected three landmarks
    • It makes made sense and he presses pressed "View Selected" to see the tours 
      • claims that this app helps understand the city better, gives an "inverted sense of city"
  • Task 2: Follow a tour
    • Found the "Follow Tour" button easily
    • He 's said that he was in an "interesting predicament" when he first starts started following tour, closer to another stop, but tour "wants " me to go to Kresge first"
      • He asks asked himself, what should I do "follow the app or disobey?"
    • He decides decided to follow the tour, which is easy to do
    • Clearly understands understood steps of following a tour
    • Confused about how to go back to home screen?
      • There is no easy way, finally taps back button multiple times
  • Task 3: Create a tour
    • Hit Finally he hit the "Back" button repeatedly until he saw the home screen
    • Clicked on the landmarks he wanted to add, seemed Seemed familiar with the interface
    • "I'm familiar with the campus so it's easy to locate" landmarks
    • Very averse to typing or using voice to search, would much rather click on places
    • Added Baker, dismissed Baker, and added Burton-Connor to the tour because he did it in the wrong order
    • After he added Burton-Connor, he remarked that he now sees that he could've rearranged them and that its clear"This isn't the shortest path", tried to drag the path to modify it
    • Saw the "Save Tour" button when he wanted it, and clicked it
  • General Observations/Comments
    • He commented that he wished he could reorder the events once following a tour
      • Have a modify button on the follow tour screen
    • Was glad that it reacted to you disobeying the tour (because the tour is location-based)
    • Asked if there was a way to specify stop time in addition to travel time
    • Wished he could add his own descriptions about the stop to the stop descriptionIt might make sense to put the map/list view on the same page
• User 3
  • Task 1: Find a tour
    • Clicked "Find a TourComments that it "geo-locates me"
    • Initially looked at the map a long time, looked unsure what to doconfused by all the landmarks. 
      • Clicks on the list options button expecting to see a list view
      • Asks for a list view where he can just check all the landmarks he wants
      • Gives example of NYC and says would just want to check off "Sears Tower, Empire State Building, etc
      Later commented "I was hoping to see landmarks to choose from
      • "
    • After selecting two landmarks, he hit hits "Find Tour"We asked him what he expected to see, he said he expected to see a list of tours that include those two locations (help text probably assisted on that one)
  • Task 2: Follow a tour
    • Found and clicked "Begin Tour" immediately
    • Expected a path from current location to the beginning of the tour, or "wherever I'm supposed to go"
    • Touched the Killian Court list item because he wanted to go there, did not have the expected effect
    • "I walk to Killian... then I follow the path to Kresge"
    • Only interested in the landmarks he chose, did not want to have to stop at the others
    • "I would expect it to tell me where to go" (as in specific instructions)
    • Not sure what the arrows are, maybe there are more/other landmarks to look at
    • Wanted to start somewhere else then what told by tour
      • Said he wouldn't follow tour if it didn't make sense to him, but he would not take the time to modify tour either
      • He would just follow what he wanted and would want the app to follow along with him and keep track of where he's going
      You could also show other interesting stuff on the way to a landmark, and show more info about the landmark when you get close to it
  • Task 3: Create a tour
    • "Keep hitting back until I see the home screen"
    • Didn't know where Burton-Conner was, but he knew to search for it
    • We asked what he would do if he wanted to change the order, he said he would try to drag the path, or look to the bottom for an "edit" button next to "savE"
    • "how big is the description bubble on the phone?"
    • When adding landmarks, he wanted to add his own descriptions for the stops
  • General Comments/Observations
    • Should make the route based on user's geolocation, instead of have user modify routes
    • Wanted to add custom locations
    • Wanted to add/edit description of specific stops
    • Should be able to develop routes on the fly
      • "the user shouldn't have to tell the app where he/she's going"
      When he went to the list view, he realized he could drag the order around

Summary & Analysis of Revised Interface

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