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3.1 User Test Setup (Demo?)

Users were asked to sit do

3.2 User Backgrounds

We found users by emailing out to our respective dorms. Those who responded participated in our user test. Because we did not get a response from an MIT faculty/staff member, we approached one in person and was able to elicit the person's participation. From our user tests, we identified three representative users:

1. An undergraduate student
2. A graduate student
3. An MIT staff member

Users were of the age range 18 to 50 and were of both genders. Our initial target population were students, faculty, and staff. In retrospect, anyone computer-literate can use TravelTech if he/she wants to plan a trip. We specifically identified students and faculty/staff because they would be traveling more often and be more likely to look for other people with similar travel plans.

3.3 User Briefing and Tasks

Users were briefed with a simple description of TravelTech's goals, located here. We felt that a demo was unnecessary because TravelTech is easily learnable and provides enough cues to the user. Then users were given the same tasks they received during paper prototyping. They were given the following tasks:

1. Input a trip and save it
2. View all trips and find a list of contacts
3. Edit then delete a trip

3.4 Usability Problems and Proposed Solutions

Task 1: Input and Save a Trip

Task 2: View Trips and Generate Contacts List

Task 3: Edit and Delete a Trip

4 Reflection

4.1 Lessons Learned

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