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User 3:

  1. "Add to Wardrobe" Task:
    • Tried "Sign-in" first; didn't work (not registered)
    • "Register" used instead
    • Not sure what to do
      • Add dialog for "Register" / new user path on the phone (and omit for experienced users)
    • Take picture, "Add to Wardrobe"
    • Asked "are there enough categories for all my things? is this extensive enough?"
    • Didn't add tags; "Add to Wardrobe"
    • Clicked on "register"
    • Filled out form; clicked submit
    • Checked E-mail on phone; verified link via phone
    • Attempted to log in - failed
    • Verified link via computer
    • Successfully logged in
    • Clicked through "My Wardrobe"; "add clothes"
    • Selected pants from computer, selected pants category, submitted
    • Clicked "Return to Wardrobe"; pants successfully placed in pants category
    • Notes:
      • What's the story behind the phone verification failing?
      Notes:
      • Bring more functionality to the phone - is more convenient to use
  2. "Requesting Advice" Task:
      Explored interface
    • Clicked on "Me" section of the requests pane; brings up blank slate (user has no request history)request advice"
    • Asked question: ""What to wear for Graduation?" (user created new question)
      • Writing longer question doesn't fit / feel good
    • On Asking page:
      • Lots of options appear on page
      • Wrote types of clothes desired into text window
      • When considering suggesting items, wanted 2D arrangement option
    • On Request page: same observations as Client 1
    • Interview Tomorrow"
    • Added minimal details
    • Submitted; saw resulting request posted successfully
    • Notes:
      • Again, might want to provide more guidance on how to give helpful details
      Notes:
      • Ability to change home page to "my wardrobe" rather than active requests?
      • A new potential user type: rather than the social ask/answer, someone looking to inventory a large wardrobe - a more technical user
  3. "Designing Outfit" Task:
    • Scrolled through "Everyone" section, brought up Felicity's question
    • Clicked on "outfit.me"
    • Found Knave's request, clicked on "suggest an outfit"On Question Details page: Move the "Answer" button to more visible location
    • On Canvas page:
      • Multiple ways to answer question:
        • Dress up user directly
        • Indirect, guiding question dialog
      • Curious about privacy tags on wardrobe: "can I mark certain pieces of clothing private?"
      • User not comfortable answering question - not sure where to start
      • Wanted more dialog with requester - more detail to go on
      • Mannequin to place clothes on?
        • How to handle layering?
      • Wanted to see more of wardrobe at a time - resize canvas & wardrobe real estate?
    • Notes:
      • Enable asynchronous dialog with requesters - pseudo text messaging
      • Drag and drop again very intuitive
      • "Pants, shirt, hat, and shoes" added
      • Acknowledged comment box, but declined to add a comment; submitted
        #+ Nptes:
      • No built-in search function, but opted to use built-in browser search to find certain other users
  4. Overall Impressions:
    • Pro: Very intuitive and easy to understand the interface
    • Pro: Very quick to get material up on the site, either to ask for help or give help
    • Con: More search support options would be nice, especially when seeking to help out a friend on the site
    • Con: Grasping full functionality of the site (i.e., what details to add, viewing other users' requests after on the canvas page) isn't as clearly illustrated - could improve visibility of this functionality.
    Overall Impressions:
    • Positive Impression 1
    • Positive Impression 2
    • Negative Impression 1
    • Negative Impression 2

Reflection

Discuss what you learned over the course of the iterative design process. If you did it again, what would you do differently? Focus in this part not on the specific design decisions of your project (which you already discussed in the Design section), but instead on the meta-level decisions about your design process: your risk assessments, your decisions about what features to prototype and which prototype techniques to use, and how you evaluated the results of your observations.