...
Today we will ask you to perform tasks both as an a normal instructor of the ski area and as an admin. We’ll give you separate logins login names and passwords for each type of user and instruct you which logins to use at any given time. The program requires admins to approve entire schedules at the beginning of the year. After that, if an instructor wants to make a change to their schedule, each individual change must be approved by an admin. Normal instructors are only permitted to view/make change requests their own schedules. Admins can view and change all instructors’ schedules.
...
You will greatly help us improve our interface if you think aloud as you go through the tasks we will give you. We welcome any and all feedback, so please say anything that comes to mind!
For User Test #3
Thank you for volunteering to test our ski school scheduler.
Today we will ask you to perform tasks as a normal instructor of the ski area. We’ll give you the login name and password for the instructor. The program requires admins to approve entire schedules at the beginning of the year. After that, if an instructor wants to make a change to their schedule, each individual change must be approved by an admin. Normal instructors are only permitted to view/make change requests their own schedules. Admins can view and change all instructors’ schedules.
Do you have any questions?
Wiki Markup \[pause for questions\]
You will greatly help us improve our interface if you think aloud as you go through the tasks we will give you. We welcome any and all feedback, so please say anything that comes to mind!
Tasks
TASKS GO HERE
(For the third user test, we asked the users to perform the instructor's tasks 1 and 3, and one of us did the admin's tasks 2 and 4.)
...