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Our user tests start with a briefing of the project and its purpose. Then the user is reminded to voice their thought process while they are testing the application and to look for anything they don’t like about the app. We tell the user that this is a test of the application and its presentation and not a test of their skills before we start the test. To administer the test we hand the user a task card and then do not speak unless the user asks a question or completes the task.
Usability Problems
- MakeMeAvailable*
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- * Cannot scroll the view to see all of the page while typing
- Change the view type to a Scroll View
- Cannot see the Location field while typing
- Add extra space below the form so the user can scroll and see everything
- User can’t tell what they group size field is for
- Add a title above the field
- Some options on the group size spinner are off-screen are offscreen
- Center a field on screen when a user clicks on it
- User has to input all their information again if they accidentally leave the page
- Save fields that have not been submitted while user types or save fields when the user leaves the screen* View/Edit Status
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- FindPeople
- Pressing enter while in the class entry bar should search
- Search button should close the keyboard if it is up while it’s pressed
- Shouldn’t be able to find yourself in search results
- User doesn’t know how to join a person in the search results
- Could change the Contact button to a Join button, then on the compose message screen we could have a help dialog to tell the user to send a message and wait for an acceptance message
- Restart button is confusing
- Take it out and fix the way the search button works
- Keyboard automatically pops up when page loads and covers screen
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- View/Edit Status
- Keyboard pops up when page loads and covers screen
- Confusion on whether to use the Edit button or Become Unavailable button to remove yourself from a group
- Change the Become Unavailable button to reflect that it removes someone from all groups
- Edit button currently doesn’t work
- Implement this button so that a user can remove themselves from individual groups or change the Edit button to a Go Unavailable button