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Paper Prototyping Feedback

Original Design

Change

The original labels of some interface elements, such as the "device list" view, were unclear to users. We reconsidered the names of these elements, trying to improve their information scent. The new names we chose, such as "sorted device list" view, proved easier for users in later testing rounds to understand.

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While we had originally thought of power sales as an action belonging to the "grid" (now "pricing") tab, most users of the paper prototype looked for this feature under the "storage" (now "reserves") tab. We added a "sell power" button under the "storage" tab to increase the flexibility and learnability of the application.

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Many users were initially confused about what each graph represented. This emphasized the importance of having clearer and more prominent labels and legends for graph data, which we focused on including in our final implementation.

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Similarly, users either ignored the data snippets in each top tab, or were confused about what they represented. We added the word "currently" to each tab, which drew more attention to the snippets and clarified their meaning.

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We also took into account the feedback we received from computer prototyping:

Computer Prototyping Feedback

Original Design

Change

Many users complained that when one set of tabs was changed, the settings of the other tabs did not persist. For example, if viewing monthly price data, switching to the "consumption" tab would change back to the daily view. While we originally intended to have tab settings persist, the Android Activity paradigm made this difficult to implement. Because of the frequency of these complaints, however, we refactored the entire application to use Fragments instead of Activities, which allowed us to make the tab settings persistent. (See the Implementation section for more details.)

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We also received multiple complaints about readability and alignment issues, particularly with respect to tab text. We made an effort to align text correctly, and to adjust font sizes to allow readability and to convey relative importance. 

Our prototype included mocked-up date pickers, which were sized-down versions of a default Android widget. While users appreciated the external consistency afforded by using this widget, they felt that the size was too small to be usable. We addressed this concern by creating a custom widget which was styled to look and feel like the default one, but which was rotated horizontally so that it could be made larger. 

Overall, many comments indicated that users did not have as much understanding of the problem domain as we had assumed. We tried to further adjust the labels in our application to convey more information about the intended functions of the application. For example, we renamed the "grid" tab to the "pricing" tab, which proved more understandable to users who did not have existing knowledge of the smart grid. 

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