...
Another lesson from class that became clear to us over the course of the iterative design, was the difficulty of predicting how users would interact with our design. There were many times where we would take for granted that a particular feature was simple and easy to use, but user testing revealed that that was not the caseotherwise. For example, we thought that users would easily understand how to use our Report Lunch feature without any assistance, but a number of users required that we showed them needed to be shown how to use it before they were able to do it on their own.
We do not have many regrets when it comes to our decisions regarding design process. For the most part, we used concrete evidence and critical analysis when deciding the direction of our project. However, there are a few things we would do differently if given the chance to redo our design process. In particular, it would have been in our best interest if we fully decided which features we wanted to implement in our final project. We did not entirely decide how we wanted to make the daycare worker’s previous posts visible until late into implementation. Had we decided that we were going to implement it in an Archives page early on in the design process, we could have tested a design during paper prototyping and we would have had had more information to work with and more time to implement.
...