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Example from Online Registration project

Audience

Category

Communications

Owner

How

Frequency

Implementation Team
Business users/Registrar's office

Project Updates

Project Calendar

LTR

wiki

Bi-Weekly/As Needed

 

 

Project Plan - including testing, training, rollout, support activities

LTR

wiki

As Needed

 

 

Project Status/Updates

LTR

wiki

Weekly

 

 

Project Contacts

LTR

wiki

As Needed

 

 

Project Structure

LTR

wiki

As Needed

 

 

Meeting Handouts

LTR

wiki

As Needed

 

 

Meeting Agenda

LTR

wiki

As Needed

 

 

Meeting Minutes/Notes

LTR

wiki

As Needed

 

 

To-Do Items

LTR

wiki

As Needed

 

 

 

 

 

 

Department Administrators/Representatives/Proxies

Project Updates

Status of the project, current activities, expectations

Registrar/LTR

Meetings/Email

Monthly?

 

Expectations

Rollout, Testing, Training, and Support

Registrar/LTR

TBD

TBD

 

Testing

Representatives, Status, Schedule, Roles, Expectations

Registrar/LTR

 

 

 

Training

Overall Training Plan

Registrar/LTR

 

 

 

 

Approach

 

 

 

 

 

Logistics (who, what, where, when)

 

 

 

 

 

Schedule

 

 

 

 

 

Registration

 

 

 

 

 

Materials

 

 

 

 

Rollout (Pilot, Expanded Pilot, Full rollout)

Overall Plan

Registrar/LTR

 

 

 

 

Logistics - Messaging, Training, Testing, Rollout

 

 

 

 

 

Key Dates

 

 

 

 

 

Roles and Responsibilities

 

 

 

 

 

Ramp up, Ramp Down

 

 

 

 

 

Staff Expectations

 

 

 

 

Support (Pilot, Expanded Pilot, Full rollout)

Overall Post-Implementation Support Plan

Registrar/LTR

 

 

 

 

Logistics

 

 

 

 

 

Escalation Process

 

 

 

 

 

Key Contacts

 

 

 

 

 

Roles and Responsibilities