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The list below is a summary of our observations from user studies with a revised paper prototype. For more information, view the paper prototyping notes that we took during the trials.
- Task 1: Find a tour
- Rather than finding a tour, the users felt as if they were building/modifying a tour
- Users wanted to see a list version of all tours and have a way to filter that list, rather than start with the landmarks and then filter
- Users wanted to see routes shown/made based of on user's location
- In the revised interface, users were not confused about how to find a tour, and they knew what to do
- Task 2: Follow a tour
- Most users Users found the "Follow Tour" button easily and knew what to do when following the tour (which was not the case before the revisions)
- Users felt that the tour should react to user's location and give directions based off of geolocations
- Users felt that there should be an easy way to modify tour once they had started following the tour
- Task 3: Create a tour
- Users remembered the "Create a tour" button on the home screen, and mostly knew to use the Android back button to get there.
- Users, however, thought it might be useful to have a quick button to get to home from other screens
- Users wanted to add custom locations
- Users wanted to take already known landmarks and add their own descriptions
- Users asked if there was an easy way to detail the expected spent time at each stop when creating a tour
- Users remembered the "Create a tour" button on the home screen, and mostly knew to use the Android back button to get there.
Prototype Iteration
Revised Interface First Round Changes
- Screen #2 - Changed text next to "View Tours" button from directions to a display of the number of locations selected and the number of tours that contain those selections.
- Accomplishes the goal of letting users know the purpose of selecting landmarks from the map in a more efficient manner by providing useful information and eliminating the need for explicit instructions
- Screen #2 - Populate the map with all the available landmarks.
- Users now have the ability to see what landmarks are available and no longer have to guess places on the map.
- Screen #8 - Removed the arrows intended to move forward/backward between steps in the directions.. User can now select which location they wish to go to by selecting it from the list.
- Arrows were confusing for users and did not provide that much benefit. This change accomplishes the same task in a more intuitive manner.
Second Round Post-Observation Changes
- Screen #3 - Changed button to "Select for Tour."
- "Add to Tour" was giving users the wrong message. This new wording points them in the right direction.
- Screen #3 - Add "Average Time Spent Here" to pop-up info when landmarks are clicked.
- Useful information for users.
- Screen #7 - Added a "Modify Tour" button that takes users to the create tour area with the selected tour's landmarks already in place.
- Allows users to modify preexisting tours (add desired landmarks, remove unwanted landmarks, reorder landmarks) without having to create a new tour from scratch.
- Screen #8 - Added and "Edit" button that allows users to reorder the landmarks in the tour.
To Do
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- Feature for users that do not wish to follow the landmarks in the predetermined order. Useful if starting location is far from the start of the tour