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Finally, user input is invaluable. There were many cases where a feature that seemed completely natural and beautiful to us was awkward or misleading to other users. This is particularly true when trying to work on a problem whose affected population we have no connection to. It is a great experience to have; most projects one is likely to work one deal with populations at least slightly removed from the programmers, such that it is very useful to know how to approach such a problem.
Hannah Walker
A big part of what I learned from this iterative design process is that you will never make everyone happy. This really bothered me at first, because I am very much a people pleaser. I just want everyone to be happy with the design and our product, so it was hard for me when feedback from users was contradictory.
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