User Analysis
Users will consist of launderers and administrators.
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Switching over to our system would be a great way to help alleviate Andy's problem. Andy doesn't want to spend money on new washers and dryers, so implementing our system would be a good compromise between him and his tenants. After adding the appropriate hardware to his machines (much cheaper than buying new machines), Andy would need to set up his virtual laundry facility using our easy-to-follow interface. Afterwards, his tenants could use the system to track their laundry, as well as see when machines were available without having to physically walk to the laundry facility.
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Task Analysis
Administrative Tasks
1. Create Laundry Space:
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- Add or remove laundry machines (Precondition: Machine has been hooked up or disconnected to system)
- Send email notification to users
- Mark machine as out of service
- Send email notification to users
Laundering Tasks
1. Create User Account:
- Enter address
- Confirm and choose laundry space by name (Precondition: Address recognized by system)
- Enter user name
- Enter email address
- Enter password
- Enter preferred method of receiving laundry notifications (email or text)
- If by text, enter phone number
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- Map displayed after log-in
- Claim machine (Precondition: Machine not in use)
- Leave a note for other users about laundry care
- Type note
- Set note as default note
- Pick from a list of previously-used notes
- Edit note
- Type note
- View another user's note for this machine
- Leave a note for other users about laundry care
- Notify administrator about broken machine
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