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The large-scale IS&T Client Satisfaction survey is run about every 18 months, and contains four sections. A general section for all recipients, and three sections specifically targeted at faculty, students, or staff. Please take a moment to look at the faculty section of the survey:.

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Faculty section for your review

Image Added : Old 2007 survey - faculty questions.pdf (Other other sections below)

  • Are there any questions that might be unclear to faculty?
  • Are there questions about topics that are no longer relevant?
  • Are there questions that should be asked or asked differently, but are not?
  • Do questions presuppose an understanding or IT services or organization not likely to exist with faculty?

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Please send notes and suggestions to me, Oliver Thomas. I'll collate the suggestions and present them to the group in IS&T putting the survey together. The team plans to finalize the questions on the survey around Monday, September 15th.

Many thanks,

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P.s.: If you would like to review and comment on the other three sections of the survey, please feel free to do so. They are attached below:

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