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Process Models

 Retirement Process At-A-Glance

  • business owner and service owner gather data to make decision to retire
  • business owner makes decision to retire (Y/N)
    • if NO, business owner or designate communicates back to service coordinators, stakeholders and advocates
    • if YES, business owner and service owner bring to IT Leadership for approval
    • once approved, consult theProduct Service Retirement Checklist.doc which includes:
      • drafting communication plan with service coordinators and advocates
      • updating documentation
      • sending communication to all impacted parties (retirement announcement)
        • stakeholders
        • vendor
        • end users
      • service owner or designate executing technical plan for retirement
        • transitioning users to alternatives (if applicable)
      • updating the IS&T Service Portfolio
      • ensuring financial owner ends payments (if applicable)
      • archiving documentation
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