GR1 User and Task Analysis

Characteristics:

Formally educated at Conservatories: NEC, Berklee, Boston Conservatory, Julliard
Institutions Affiliated with: Berklee, Boston Conservatory, MIT (music dept.)
Smart phone users
Laptop users
Genres: Jazz, Classical, Indie
Instruments: saxophone, trumpet, cello, guitar, bass, opera singer
Aged 20-55 (most interviewed users were between 20-25 or 50-55)
Nationalities: American, Swiss, Greek

Problems Faced:

Connecting with new venues. “Even when planning a concert of my own, it's difficult to find a space. I’ve focused my search to Greek Churches, clubs, etc. hoping that it will be easier.” -Greek Cellis
Optimizing the number of performances for the distance travelled.** Often when we’re on tour we find out when we get home that there was this totally sweet club that we could have played out before our actual gig.
Setting expectations for experience of playing at a specific venue (accommodations, atmosphere, etc).** e.g Interviewees complained of having to pay cover to be at the venue they were performing at.** e.g. room accommodations, security accommodations etc. Interviewees complained of having gear stolen at sketchy venues.** Money dealings (venues that pay late etc.)

Organizing different tasks related to performing.** Organizing tours: accommodations, booking shows that are along the already-decided route.
- Coordinating logistics with everyone involved.

1. Connecting with venues especially when planning tours:

Finding a space for a planned event (e.g. fundraiser event mentioned above).
Finding a gig to play for a venue (club, coffee shop, bar, etc) Locally.
Planning venues for tours either for planning the tour itself, or looking for venues along an already planned route.

2. Checking availability and booking venues

3. Viewing their trip schedule.