9/28/2012

Participants:

Patricia Adams, Gartner Consulting
Chris Gresham
Tim McGovern
Oliver Thomas
Jozsef Doczi
Patricia Sheppard

BMC Remedy CMDB

  • no one vendor or product in play for a front end
  • companies building apps internally
  • customization effort
  • web services being built on top of the platform
  • http://www.ii2p.com front ends for customer
  • ADDM tool for building out CMDB
    • dependency mapping tool
    • build relationships and topology
    • OSI stack
    • credential level access to scan 

ServiceNow CMDB

  • no one vendor or product in play for a front end
  • better interface
  • less widows
  • more out of the box
  • sw vendors are building new modules for the platform
    • HR
    • Procurement
  • No labels