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- business owner and service owner gather data to make decision to retire
- identify stakeholders
- consult with stakeholders and service coordinators
- conduct impact and risk assessment: Retirement Decision Template
- business owner makes decision to retire (Y/N)
- if NO, business owner or designate communicates back to service coordinators, stakeholders and advocates
- if YES, business owner and service owner bring to IT Leadership for approval
- once approved, consult theProduct Service Retirement Checklist.doc which includes:
- drafting
- draft communication plan with service owner coordinators and advocates
- update updating documentation
- send sending communication to all impacted parties - (retirement announcement)
- stakeholders
- vendor
- end users
- service owner executes or designate executing technical plan for retirement
- includes transitioning users to alternatives (if applicable)
- service owner updates updating the IS&T Service Portfolio
- ensuring financial owner ends payments (if applicable)
- business owner archives archiving documentation