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  • advocate approached business owner with retirement candidate
  • business owner gathers data to make decision to retire
    • business owner criteria to consider:
      • product end of life
      • lack of owner ship (orphan)
      • lack of adoption
      • support burden
      • reasonable alternatives exist
    •  business owner identifies stakeholders
    • business owner consults with stakeholders and service owner
    • service owner conducts impact and risk assessment
  • business owner makes decision to retire (Y/N)
    • if NO, business owner communicates back to service owner, stakeholders and advocate
    • if YES, business owner brings to IT Leadership for approval
      • business owner drafts communication plan with service owner and advocate
      • business owner updates documentation
      • business owner sends communication to all impacted parties - retirement announcement
        • stakeholders
        • vendor
        • end users
      • service owner executes technical plan for retirement
        • includes transitioning users to alternatives (if applicable)
      • service owner updates IS&T Service Portfolio
      • financial owner ends payments (if applicable)
      • business owner archives documentation
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