GR1 - User and Task Analysis
User Analysis
Our representative users are taken from both industry (Boingo, IBM) and government (DOD).
Industry: IBM is seeking an improved user interface for Analyst's Notebook, one that can compete with the more user-friendly Palantir. Boingo needs to analyze data to build its new WiFi network in Africa, and needs a good way to visualize a combination of data sets across the continent.
Government: We will be collaborating with U.S. Army officers who use both Palantir and Analyst's Notebook for mission-critical decision making. One of the problems they face is the inefficiency of using these two different tools, as their supporting databases are incompatible. They wish to use the superior computational tools of Analyst's Notebook, but have an interface that can more clearly and efficiently visualize data trends. One important design consideration here is that different ranks of Army officers want to see different levels of granularity in the data.