Task 1 - ask question to tour guide
got to the menu and didn’t know what to do....confused about where to go....wording of menu was confusing* didn’t know whether options were college specfic or tour specific, but guessed they were college specific, so thought his best option would be tour
- seemed like he was entering in information for the tour initially, and then was taken to a menu full of options college specific
- clicked on a question text, not understanding that it was a queue of questions
- then when that didn’t do anything, asked the question by typing question and then realized it was a queueTask 2
liked the back button* general stats → knew what it was for. Felt like he was more accustomed to the app now and had a better sense of navigating it
- got the to the general stats, was really unsure, but decided to swipe the graphs...was happy when it worked
- unsure of if he could click the questions on this page (inconsistency with the tour page maybe....)Task 3
clicked events page FAST* events page seemed to make sense
- uses goocal religously, would like a link to add to goocal
- on cpw....there would be a lot of items on a page, would want a filter systemTask 4
hit her picture to set up a tour with her instinctively* hit button schedule meetup very quickly
- where and when intuitive
- confused at what (but decided to provide description)
- at phone number field...felt slightly uncomfortable.
- would prefer a checkbox so that he could choose whether to share this number with Sara....or else if there are accounts enter number and then and would choose checkbox with modalTask 5
knew to click the stars (gave 5)....saw that on nextflix
GENERAL FEEDBACK
guessed AFTERWARDS that stories were from students* some sort of qualifying text for the phone number field so he’d know what the number would be used for
- everything on the home menu = diff categories of stuff except for the feedback option. So maybe put feedback option for Claire
- at the beginning didn’t know what app did....so thats where confusion with app stemmed from....but there was a fast learning curve after the first task from there on