| Name
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Size
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Creator |
Creation Date
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Last Modification Date
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Labels |
Attached To |
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JPEG File ITSM Project Timeline and Deliverables 932013.JPG |
1.69 MB |
Patricia Sheppard |
Sep 03, 2013 18:29 |
Sep 03, 2013 18:29 |
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Page: ServiceNow phased deployment and adoption plan
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JPEG File ITSM Project Risks 932013.JPG |
1.66 MB |
Patricia Sheppard |
Sep 03, 2013 18:29 |
Sep 03, 2013 18:29 |
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Page: ServiceNow phased deployment and adoption plan
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JPEG File Exchange.JPG |
467 kB |
Patricia Sheppard |
May 28, 2013 17:03 |
May 28, 2013 17:03 |
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Page: Exchange Roll Out
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JPEG File photo.JPG |
443 kB |
Patricia Sheppard |
May 28, 2013 17:03 |
May 28, 2013 17:03 |
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Page: Exchange Roll Out
|
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JPEG File PCI Config.JPG |
462 kB |
Patricia Sheppard |
May 06, 2013 16:58 |
May 06, 2013 16:58 |
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Page: Merchant Services Roll Out
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Microsoft Word Document DRAFT Service Advocate Wallet Card.docx |
59 kB |
Patricia Sheppard |
Apr 29, 2013 14:36 |
Apr 29, 2013 14:36 |
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Page: Step 3 - Business Analysis Meeting
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JPEG File Merchant Services BA Notes.JPG |
1.67 MB |
Patricia Sheppard |
Apr 09, 2013 13:45 |
Apr 09, 2013 13:45 |
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Page: Merchant Services Roll Out
|
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Microsoft Powerpoint Presentation Remedy Storyboard.pptx |
2.45 MB |
Patricia Sheppard |
Apr 02, 2013 18:52 |
Apr 02, 2013 18:52 |
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Page: Remedy Change Management
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Microsoft Word Document DRAFT Service Advocate Wallet Card.docx |
59 kB |
Patricia Sheppard |
Mar 20, 2013 10:40 |
Mar 20, 2013 10:40 |
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Page: ITSM Steering Committee Meeting Notes
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PDF File As part of this scope of work.pdf |
36 kB |
Patricia Sheppard |
Feb 25, 2013 20:36 |
Feb 25, 2013 20:36 |
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Page: Contract Negotiations
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Microsoft Word Document MIT GOLD SOW-V3 1 23012013-ProjectBased V2.21.docx |
172 kB |
Patricia Sheppard |
Feb 25, 2013 20:29 |
Feb 25, 2013 20:29 |
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Page: Contract Negotiations
|
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PDF File MIT SOW 22022013-RoD_FINAL.pdf |
307 kB |
Patricia Sheppard |
Feb 25, 2013 20:29 |
Feb 25, 2013 20:29 |
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Page: Contract Negotiations
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Microsoft Word Document MIT GOLD SOW-V3 1 23012013-ProjectBased V2.21.docx |
172 kB |
Patricia Sheppard |
Feb 15, 2013 13:43 |
Feb 15, 2013 13:43 |
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Page: Remedy 8 Prototype
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Microsoft Word Document Remedy Roll Out Process.docx |
81 kB |
Patricia Sheppard |
Feb 13, 2013 14:41 |
Feb 13, 2013 14:41 |
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Page: Roll Out Strategy For New Service Offerings
|
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Microsoft Word Document MIT Remedy OnDemand 8 Protoype Use Cases.docx |
28 kB |
Patricia Sheppard |
Jan 30, 2013 17:55 |
Jan 30, 2013 17:55 |
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Page: Remedy 8 Prototype
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Microsoft Word 97 Document IT Service Management Tool Implementation Business… |
104 kB |
Patricia Sheppard |
Dec 18, 2012 16:51 |
Dec 18, 2012 16:51 |
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Page: ITSM Tool Evaluation
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PDF File ITSM Tool Evaluation Recommendation.pdf |
70 kB |
Patricia Sheppard |
Oct 24, 2012 17:00 |
Oct 24, 2012 17:00 |
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Page: Final Recommendation
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Microsoft Word Document ITSM Tool Evaluation Recommendation.docx |
112 kB |
Patricia Sheppard |
Oct 24, 2012 16:58 |
Oct 24, 2012 16:58 |
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Page: Final Recommendation
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JPEG File Remedy OD vs ServiceNow 10222012.JPG |
1.89 MB |
Patricia Sheppard |
Oct 22, 2012 16:55 |
Oct 22, 2012 16:55 |
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Page: Final Round Up Session
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JPEG File Going Forward.JPG |
1.74 MB |
Patricia Sheppard |
Oct 22, 2012 16:55 |
Oct 22, 2012 16:55 |
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Page: Final Round Up Session
|
